Privacy Policy
This policy is effective as of 01 October 2024.
Your privacy is important to us. It is Zeverb's policy to respect your privacy regarding any information we may collect from you across our website, https://zeverb.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Third Party Login User Data
At Zeverb Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website, including how we handle information obtained through Google, Facebook (Meta) and Discord OAuth authentication.
When you use Google, Facebook (Meta) or Discord to sign in to our website, we collect certain information from your Google, Facebook (Meta) or Discord account, including:
Basic Profile Information: This includes your Google, Facebook (Meta) or Discord user ID, email address, and profile picture.
Personal Data: Your first name and last name.
1. Data Collection via the "Buy Now" Feature
When you use the "Buy Now" button on Zeverb to make a purchase, we collect and process the following personal data through Stripe, our payment processor, to facilitate your transaction and create your account:
1.1 Information Collected
Personal Information: During the checkout process, we collect your full name, email address, and billing information (address, country, postal code).
Payment Details: Payment details, such as your credit card or PayPal information, are processed securely by Stripe and are not stored on our servers. For more information, please review Stripe’s Privacy Policy.
Automatically Created Account: After the purchase, an account will be created for you using the name and email provided during the Stripe checkout. A temporary password will be generated and sent to your email address.
1.2 Purpose of Data Collection
Account Creation: Your personal data is used to automatically create a Zeverb account, which will give you access to the course(s) or bundle(s) purchased.
Email Communication: We will send an email to the address provided with your account login credentials and other necessary communications about your purchase. We may contact you via this email address to communicate information about your purchase, your account and Zeverb platform in general, including offers we believe you may be interested in. Your email address will be added to our mailing list to facilitate this. You may unsubscribe from this list at any time in your dashboard or by clicking unsubscribe in our email communications.
Purchase History: Your data will be retained to provide you with access to the purchased content, view your purchase history, and manage your account.
1.3 Legal Basis for Processing
We collect and process your personal information in accordance with data protection regulations, based on:
Contractual Necessity: The information is necessary for the fulfillment of the purchase contract (i.e., giving you access to purchased content and creating an account for content access).
Consent: By using the "Buy Now" button and completing the purchase, you consent to the use of your data for account creation and purchase processing.
1.4 Third-Party Services
We use Stripe as our third-party payment processor. Stripe may collect and process your payment details according to their own privacy policy, which you can review here. We do not store your payment details on our servers.
1.5 Data Retention
We retain your personal information for as long as it is necessary to manage your account and provide you with access to the content you have purchased. You may request the deletion of your account at any time by contacting us at [email protected].
1.6 Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. If you wish to exercise any of these rights, please contact us at [email protected].
2. How We Use Your Information
The information we collect is used for the following purposes:
Authentication: To allow you to log in to our website without needing to create a separate account. This simplifies the registration process and enhances your user experience.
Account Management: To personalize your experience on our website and manage your user profile.
Communication: To contact you with important updates related to your account and our services, Zeverb marketing & other communications we deem relevant.
3. Data Sharing and Disclosure
We do not share your Google, Facebook (Meta) or Discord user data with third parties, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you, under strict confidentiality agreements.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena).
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Choices
You can review and update your personal information at any time by accessing your account settings on our website. If you wish to delete your account or have any questions about the information we collect, please contact us at [email protected].
You can view our full Data Deletion Policy at zeverb.com/data-deletion
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Zeverb Ltd
46 Hill Street,
Belfast, BT1 2LB
United Kingdom